Refund & Transfer Policy
Last updated: 14 September 2026
At EasyTech Academy, we aim to provide quality training and ensure student satisfaction — while respecting the commitment students make when they enroll. We also understand that circumstances can change. This policy explains, in plain terms, when you are eligible for a refund, when you can transfer to another cohort instead, and exactly how to request either.
At a glance
Before classes begin
80% refund
Written request at least 3 days before the course start date.
First 7 days of classes
70% refund
Withdraw within the first 7 days after the course begins.
After 7 days of classes
No refund
No refund after this point — but you may transfer to a future cohort.
If we cancel a course
100% refund
If EasyTech cancels a course, you receive a full refund of fees paid.
1. Full refund (before classes begin)
You are eligible for an 80% refund if you submit a written request at least 3 days before the start date of your course. The 20% we retain covers administrative and onboarding costs incurred once your seat is reserved.
2. Partial refund (within the first 7 days of classes)
If you choose to withdraw within the first 7 days after the course begins, you will receive a 70% refund of the total fees. After this 7-day window, no refund will be granted — but you can still transfer to a future cohort (see the Transfer Policy below).
3. No refund (after 7 days of classes)
After the first 7 days of classes, no refunds will be provided. By this stage you have had significant access to live sessions, materials, and mentorship. However, you may still qualify for a transfer to another cohort if your circumstances change.
4. Course cancellation by the Academy
In the rare event that EasyTech Academy cancels a course, you are entitled to a full (100%) refund of any fees you have paid, regardless of timing.
5. Transfer Policy
If you are unable to continue with your current cohort due to personal reasons, you may transfer to the next available cohort within 1 month of your original course. Transfer requests must be submitted in writing, and no additional fees will apply. Transferring is often the best option if you have passed the refund window but still want to complete your training.
6. Refund processing
Once your refund request has been approved, refunds are processed within 2 business days. The funds are returned to the account/payment method used at enrollment.
7. How to request a refund or transfer
All refund and transfer requests must be submitted in writing and include:
- Your full name and the course/cohort you enrolled in
- Your payment/account details used at enrollment
- Whether you are requesting a refund or a cohort transfer, and the reason
This policy is designed to be fair to both the Academy and our students — balancing flexibility with the commitment students make when they enroll. If you have any questions before enrolling, please reach out; we are happy to help.